Upset parent or student? Determining which complaint procedure applies and understanding the various requirements of each can often be challenging for even the most seasoned administrators and compliance officers. This webinar will help attendees successfully manage parent and student complaints from receipt to resolution and will provide a roadmap of the various complaint procedures to ensure legal compliance and avoid common missteps along the way.

Attendees will better understand complaint policies and procedures and learn strategies for legally and efficiently addressing parent and student complaints. 

Who Should Attend: Executive Directors, Principals, Instructional Leads, UCP Compliance Officers, and Title IX Coordinators.

PRESENTED BY:

Jerry Simmons

Jerry W, Simmons, ESQ.
Partner
jsimmons@mycharterlaw.com

Janelle Ruley

Casey L. Fee, ESQ.
Senior Counsel
cfee@mycharterlaw.com

Champions of Outstanding Choices in Education